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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

6Open Positions

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Operations Management Intern

Reonic
Found 1 week ago
Location
Berlin, Germany
Time
Full-time
Work Mode
On-site
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
1 week ago

Education

  • Bachelor
  • Master
  • PhD

Skills & Qualifications

Technical Skills

  • SaaS

Soft Skills

  • Structured
  • proactive
  • eager to learn
  • customer success
  • sales
  • customer engagement

Job Description

Translate customer feedback into actionable product insights and help shape new features. Collaborate with the Co-Founders and Head of Account Management on ad hoc initiatives (e.g. trade shows, internal product testing, competitor benchmarking). Assist with drafting product specifications and feature requests based on real customer use cases. Set up and configure customer accounts tailored to their business needs. Be the go-to technical contact for UK customers via support chat, WhatsApp, or email. Join customer calls alongside Account Managers to provide product expertise and ensure smooth onboarding. Provide administrative support , maintaining customer records and tracking key engagement metrics.

Requirements

  • Currently in the final year of a top engineering or business school, or taking a gap year from one.
  • Structured, proactive, and eager to learn
  • Strong interest in customer success, sales, and customer engagement.
  • Ideally start in May.
  • Available for at least 5 month internship in our Berlin or Augsburg office.
  • C2 English proficiency is required.

Related Field

  • Operations and Logistics

Related Subfield

  • Generalist Operations

Languages

  • English

Nice to Haves

  • Previous experience in SaaS, startups, or customer-facing roles.
▶Apply Now

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