Marousi, Greece
Internship Explorer
Internship Explorer
We are currently looking for a Direct Retail Coordinator Intern 🚀, through "'Ατλας" (ΕΣΠΑ) funded program, in the context of which the university undertakes their payment and insurance. Key Responsibilities: * Answer to every incoming call and respond to e-mails. * Handle client requests in timely manner and cultivate a professional yet friendly relationship with key contacts. * Follow up all requests until they are closed. * Prepare and send proposals to clients within the agreed timeframe. * Ensure that the process of setting up clients in Ayvens’ systems, including the credit approval process, is carried out efficiently and effectively. * Ensure that orders are logged quickly and with accuracy. * Ensure that all reports are provided to clients (internal & external) in accuracy and within the agreed time frame. * Keep the sales information systems updated. * File all client related documents. * Coordinate with all departments in order to ensure that clients’ requests are handled efficiently. * Handle and resolve client complaints. * Log all interactions with clients in the relevant CRM tool. * Assist in the preparation and co-ordination of all client events. * Identify and escalate situations requiring attention. * Adhere to company policies and guidelines and ensure that the communication style is in line with the Ayvens’ General Rules and brand identity.
