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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

24Open Positions

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Registration Assistant

Suffolk County Council
Found 3 weeks ago
Location
Woodbridge, United Kingdom
Time
Part-time
Work Mode
On-site
Salary
£28,598 per annum pro rata
Visa Help
Not disclosed
Last Verified
3 weeks ago

Education

  • Bachelor

Skills & Qualifications

Soft Skills

  • customer service
  • teamworking skills
  • accuracy
  • attention to detail
  • calm under pressure
  • conflict resolution

Job Description

You will be taking phone calls from members of the public, responding to questions, booking appointments and ceremonies, issuing certificates and carrying out searches of the historic records. This will include the handling of financial transactions and the responsibility of working with secure stock and maintaining records in relation to a range of registration service activities. You will also be required to undertake reception duties greeting and directing visitors to the office. You will also be responding to enquiries in writing and directing people to our on-line digital channels. You will also be expected to register civil ceremonies during office hours where you will be travelling around the county. From time to time, you may be required to mentor and train less experienced colleagues and deputise for more senior staff. There is an expectation, that alongside the Registration Assistant role, you will take up a Ceremony Officer role . Please read information about the role.

Requirements

  • to be educated to level 3 standard or have clear evidence of an equivalent level of knowledge and experience
  • to thrive on accuracy and excel in fast-paced environments
  • excellent customer service and teamworking skills
  • the ability to keep calm under pressure, have a sharp eye for detail, and can confidently manage groups while maintaining a professional appearance
  • the ability to navigate tricky situations and resolve conflicts.

Related Field

  • Administrative and Executive Assistance

Related Subfield

  • Customer Service & Reception
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