







You will be taking phone calls from members of the public, responding to questions, booking appointments and ceremonies, issuing certificates and carrying out searches of the historic records. This will include the handling of financial transactions and the responsibility of working with secure stock and maintaining records in relation to a range of registration service activities. You will also be required to undertake reception duties greeting and directing visitors to the office. You will also be responding to enquiries in writing and directing people to our on-line digital channels. You will also be expected to register civil ceremonies during office hours where you will be travelling around the county. From time to time, you may be required to mentor and train less experienced colleagues and deputise for more senior staff. There is an expectation, that alongside the Registration Assistant role, you will take up a Ceremony Officer role . Please read information about the role.