





We’re looking for future SOC Operators who want to start a meaningful career — a role where every day you make a difference. If you enjoy solving problems, staying calm under pressure, and helping others, this Apprenticeship could be the perfect place to begin. You don’t need any previous experience. What matters is your attitude, your willingness to learn, and your drive to grow. From day one, you’ll receive the training, coaching and support you need to thrive. You’ll join our 12‑month Security Control Room Apprenticeship (plus 3 months for your end‑point assessment), fully supported by a dedicated coach. This is hands‑on, practical learning — no college days or classroom attendance — with everything gained directly in the workplace alongside experienced colleagues who want to see you succeed and build a long‑term career with us. So what is our "Security Operations Centre"? We are a global security organisation trusted by some of the world’s biggest brands — from financial services and retail to corporate offices and high-profile environments. Our Security Operations Centres (SOCs) in Milton Keynes and Waterlooville are the heart of our monitoring capabilities. Here, our teams handle: * Security alarm monitoring * CCTV systems * Fire, environmental and emergency alarm responses * Incident support and escalation You’ll learn how to manage incidents professionally, confidently and with precision — becoming an essential part of keeping people and property safe. What you’ll be doing day to day: As an Apprentice Security Operations Centre Apprentice you will: * Respond to alarm activations across multiple platforms * Monitor CCTV and deliver timely, accurate responses * Support mobile teams during call-outs * Liaise with customers, contractors and emergency services * Keep systems updated and maintain high-quality reporting * Provide support during adverse weather, emergencies or incidents Every day brings something new — and you’ll be supported at every step, to ensure you thrive! What You’ll build skills in: * Incident response & decision-making * Professional communication * Customer service & client care * Technology and security system monitoring * Organisational skills & prioritisation * Problem-solving under pressure These skills are hugely transferable and open doors to multiple future careers — both within security and beyond. You’ll learn how to manage incidents professionally, confidently and with precision — becoming an essential part of keeping people and property safe. A look beyond the Apprenticeship: Joining us as an Apprentice is just the start. At Securitas, many of our Apprentices have gone on to become: * Security Team Leaders * Control Room Operators * Technical Specialists * Trainers and Mentors * Managers across Operations, Risk, Technology and more We’ll support your growth, celebrate your strengths, and help you build a long-term career you can be proud of.