How do I apply for the Apprentice Customer Quality Technician (Level 2) position at Severn Trent and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

Is the internship at Severn Trent paid and what compensation can candidates expect?

Yes, this is a paid internship opportunity. Exact compensation details are typically finalized during the company interview process.

What are the working arrangements and expected duration for the Apprentice Customer Quality Technician (Level 2) role?

This position is a full-time, structured as a on-site role, with an expected duration of 12 months.

Does Severn Trent provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

Apprentice Customer Quality Technician (Level 2)

Severn Trent

Found 1 month ago

Location

Tewkesbury, United Kingdom

Duration (Months)

12 Months

Time

Full-time

Work Mode

On-site

Salary

£22,500

Visa Help

Not disclosed

Last Verified

1 month ago

Skills & Qualifications

Technical Skills

Water Quality testing
Level 2 qualification in Customer Service

Soft Skills

‘can do’ attitude
take accountability for decisions and actions
take pride in their work
love of variety in a role
ability to adapt to a dynamic, fast-paced working environment
Ability to quickly prioritise tasks
initiative to dive head-first into problem solving
quick on your feet to respond
Excellent communication and collaboration skills
enjoy working with multiple teams
Ability to analyse and interpret information
effectively communicate this to different team members and audiences
Ability to travel freely across our patch to visit different sites and travel to meetings and training days
Curiosity to learn quickly in a reactive and dynamic working environment
Working as a team, across different functions
range of questioning skills, including listening, and responding in a way that builds rapport, determines customer needs and expectations, and achieves positive engagement and delivery
How to frequently and consistently communicate and work with others in the interest of helping customers efficiently

Job Description

Our Apprentice Customer Quality Technician Programme offers the perfect blend of personal and professional development, exposing you to the core of our business. You’ll be supported every step of the way. Your role will be to gain practical experience in a few teams developing your knowledge and understanding of Severn Trent and the processes. All of this will allow you to further develop your skills so you can communicate data effectively to a wide variety of stakeholders. Furthermore, you'll spend time with our customer-facing teams, delivering high-quality services and ensuring water quality standards are met in line with regulations and company policies. We welcome all apprentices from diverse backgrounds, as we know diverse minds bring new ideas and a different way of thinking. We are looking for someone who wants to build their career with us and grasp new opportunities, and in return we will support you with varied experiences, training and development to provide a grounding for your future career.

Requirements

A full UK driving licence and access to your own vehicle is required upon beginning the role.
If you don't already have GCSEs in English and maths, you will need to take functional skills as part of the apprenticeship, which is an alternative to GCSEs and achieve a Level 1 while continuing to work to a Level 2. This will need to be achieved prior to completion of your apprenticeship.

Operations and Logistics

Quality Control & Compliance

Languages

English

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