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Open Positions

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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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Customer Assistant - Food

Marks and Spencer
Found 1 month ago
Location
Ulverston, United Kingdom
Time
Part-time
Work Mode
Not disclosed
Salary
£13.41 per hour (increasing from £12.60 per hour from 1st April 2026)
Visa Help
Not disclosed
Last Verified
1 month ago

Skills & Qualifications

Technical Skills

  • digital tools
  • Sparks App
  • in-store devices

Soft Skills

  • customer service
  • attention to detail
  • accountability
  • communication skills
  • Adaptable
  • team player
  • Build positive relationships
  • good listener

Job Description

Join our team at M&S as a Customer Assistant in our Food section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. * At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. * Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. * Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community. * Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly. Are you ready for it? Take your marks and get ready to apply.

Requirements

  • At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
  • Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.
  • Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.
  • Serve our customers efficiently, both on the shop floor and at service points
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
  • Build expert product knowledge to sell and recommend our products and services
  • We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Related Field

  • Sales and Account Manager

Related Subfield

  • Customer Success

Nice to Haves

  • Good level of digital capability
▶Apply Now

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