How do I apply for the IT Service Management Intern position at KION Business Services Polska and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

What are the working arrangements and expected duration for the IT Service Management Intern role?

This position is a part-time, structured as a not disclosed role, with an expected duration of 12 months.

What educational background or degree level is required for the IT Service Management Intern at KION Business Services Polska?

Candidates are generally expected to be holding or pursuing the following degree levels: Bachelor.

Does KION Business Services Polska provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

IT Service Management Intern

KION Business Services Polska

Found 1 month ago

Location

Kraków, Poland

Duration (Months)

12 Months

Time

Part-time

Work Mode

Not disclosed

Salary

Not disclosed

Visa Help

Not disclosed

Last Verified

1 month ago

Education

Bachelor

Skills & Qualifications

Technical Skills

Computer Science
Data Science
data analytics
ServiceNow
CMDB
asset management
ITSM processes
reporting tools
Excel
Power BI
ServiceNow platform fundamentals
Data‑driven IT operations
reporting
CMDB, asset lifecycle
discovery methods

Soft Skills

analytical skills
Good communication
teamwork skills
Curiosity
eagerness to learn
proactive attitude
Integrity
Excellence
Collaboration
Courage

Job Description

Currently, we are looking for an ITSM Intern to support our global IT Service Management team. This role offers hands on experience in data analytics, ServiceNow, CMDB, asset management, and key ITSM processes. This is a unique opportunity to work directly with global ITSM experts and learn from industry-leading professionals. Join KION Group and shape the intelligent supply chain solutions that power everyday life! We offer: During your 12 months internship in KION Group IT we can guarantee you will learn: Modern ITSM practices and process interactions ServiceNow platform fundamentals Data‑driven IT operations and reporting CMDB, asset lifecycle, and discovery methods Working in a global enterprise IT environment Tasks and Qualifications: Key Responsibilities: Analyze ITSM data and build reports/dashboards. Support ITSM process documentation and improvements. Assist with ServiceNow ITSM configurations and operational activities. Contribute to CMDB and Asset Management data quality efforts. Support Discovery-related analysis and data validation. Collaborate with global IT teams on daily ITSM tasks.

Requirements

Students of Computer Science, Data Science or related studies (4th or final year), available to work min. 20h/week
Strong analytical skills and high comfort working with large, complex data sets
Understanding of data analytics methodologies, data interpretation, and drawing conclusions from trends
Some experience with reporting tools (Excel, Power BI, or similar)
Interest in ITSM, digital platforms, and process improvement
Good communication and teamwork skills
Curiosity, eagerness to learn, and proactive attitude
Demonstrates KION Core Values of Integrity, Excellence, Collaboration and Courage.

IT & Security

IT Project Management

Languages

English

Nice to Haves

Basic knowledge of ITIL
ITSM concepts
ServiceNow
IT infrastructure
assets
configuration data

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