




Business Administration Apprenticeship Programme - September 2026 Title: Business Administration Apprentice Department: Chief Administration Office Location: Kingswood, Surrey UK - We offer free employee parking and shuttle bus services at this location. Reports To: Manager Job Type: 2-year Fixed Term Contract Salary: £24,750 per annum with £500 sign-on bonus Apprenticeship: Business Administrator Level 3 Level 3 Business Administration Apprenticeship - BPP Introduction At Fidelity International, we see our apprentices as a vital part of our business. We’ll give you the support and training you need to succeed, whilst gaining a qualification. In return, you’ll help us deliver world class services and become highly knowledgeable about our business. We offer investment solutions and services and retirement expertise to more than 2.4 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first. We know that having a diverse range of employees and an inclusive environment where people can be themselves leads to better business and Fidelity is about creating a culture where people’s differences are welcomed, encouraged and celebrated. What you’ll be doing: As a Business Administration Apprentice, you’ll go straight into the action – we’re looking for candidates seeking challenging and rewarding work. Fidelity International’s Platform Solutions vision is to be a leading, multinational provider of investment solutions, wealth management and retirement services, offering our customers the very best of Fidelity. Because with the right trusted partner, investing becomes more than a financial decision — it's about helping our customers build the life they want and empowering them to feel engaged with their future and investments. So, join our team and be part of delivering our exciting vision. You will join one of the below teams: Marketing & Communications - The Marketing & Communications Team play a crucial role in developing and deploying strategies to acquire and engage customers and to grow and retain them so that Fidelity becomes their pension and investment platform of choice. We work across multiple customer types (B2B and B2C) and multiple channels so our work is different every day! Product Management & Development - The Platform Product Group is responsible for the governance, oversight and running of the investment products on our platforms including ISAs, pensions and brokerage assets (shares). We play an integral role to ensure that our existing and future products are compliant. Business Services - The Business Services team helps the organisation run efficiently by analysing workforce data and supporting leaders with clear reporting and effective planning. They ensure strong governance and teamwork, enabling the business to meet its goals and deliver excellent results for customers and stakeholders. Digital User Research - The User Research team is responsible for understanding customer's needs and behaviours around financial decisions and planning for the future. The team also ensure our digital services, including websites and apps are easy for people to use and understand by testing them with real people. We don’t expect you to know everything from day one — and that’s okay. You’ll be supported throughout your journey with us, with opportunities to shadow colleagues, connect with previous apprentices, and use dedicated development time to build a strong understanding of our business and how we work.