



Our team builds tools and applications that provide Customer Engagement roles with a world-class user experience on a modern, cloud-centric landscape. Put simply, our mission is to create “happy users on a cool infrastructure.” This helps our customer-facing colleagues work efficiently and consistently delight customers. The solutions we develop leverage many of SAP’s latest innovations, including Fiori, Machine Learning, and the Cloud Application Programming Model (CAP) on Node.js. They run on the SAP Business Technology Platform (SAP Cloud Platform) as well as SAP’s internal infrastructure. We are also strongly focused on enhancing our applications with AI and automated processes using Agentic AI, making our solutions increasingly intelligent and efficient.