Paris, France
Internship Explorer
Internship Explorer
We are looking for an amazing intern to join our marketing team! Report to Hera, our Senior CRM Manager in Paris. The CRM team works together with other experts from the brand & marketing team but also with Business, Product and Engineering teams. We are responsible for delivering the right message, to the right person, at the right moment, through different channels like emails, push notifications and in-apps. As a Customer Relationship Management (CRM) Intern, you will support the CRM efforts with a focus on marketing campaigns and transactional communications in all markets we operate. YOUR MISSION (IF YOU ACCEPT IT): 🥇 Lead the creation and implementation of multi-channel lifecycle marketing campaigns, working closely with our brand, business and design teams. Support in brainstorming, implementing and analyzing transactional CRM communication that enhances our existing customer journeys while also building new ones to support product/service initiatives. This includes working with Product and Engineering teams to define data needs and leverage it to create an end-to-end CRM flow. Conduct A/B testing and analyze results to provide recommendations to the team for strategic improvements. Provide support on CRM automation to identify areas for increased process efficiency leverage that to provide dynamic, personalized content to users
