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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

6Open Positions

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Hospitality and Guest services intern

Hosco
Found 1 week ago
Location
Madrid, Spain
Time
Part-time
Work Mode
On-site
Salary
300 euros per month for expenses
Visa Help
Not disclosed
Last Verified
1 week ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • MEWS

Soft Skills

  • Proactiveness
  • independence
  • positive energy
  • drive to learn new things
  • communication skills
  • organizational skills

Job Description

As GUEST SERVICES Intern, you’ll join the reception team, working closely with the building´s General Manager to generate unforgettable residencies for our guests. Your mission 🚀 Be a source of knowledge and solutions for our customers, deliver an outstanding guest service experience, and maximize occupancy through strong customer service. DON´T WORRY, WE WILL GUIDE YOU EVERY STEP OF THE WAY WITH CONTINOUS TRAINING AND FEEDBACK! You will learn to: · Serve as the primary point of contact for guests, providing information and addressing inquiries regarding services and amenities. · Navigate reservations systems and customer management systems such as MEWS. · Understand the operational cycles of both short and long term residencies. · Learn the art of auxillary income- how to generate additional sources of revenue. · Maintain accurate records of reservations and activities and generate reports. · Assist in planning and executing open houses, social events, and community outreach initiatives.

Requirements

  • Fluent Spanish & intermediary level English
  • Comitment to 3 months of internship (30 hours per week).
  • Proactiveness, independence, positive energy and a drive to learn new things and be the best at what you do.
  • Be mobile! While you will probably be based in one building, you may be asked to move between a few, an opportunity to learn and experience more!
  • Permission to work in Spain.
  • Strong communication and organizational skills
  • Knowledge of the Madrid market is a plus but not a must

Related Field

  • Operations and Logistics

Related Subfield

  • Generalist Operations

Languages

  • Spanish
  • English

Nice to Haves

  • Knowledge of the Madrid market
▶Apply Now

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