



We offer students an attractive working environment and exciting tasks in the Customer Engagement Advisory Excellence Team. You will have the chance to gain deep insight, especially in contributing to influencing customer solution adoption, consumption, and solution expansion. Furthermore, you will have the opportunity to support content-related projects in strategy and technology for Customer Engagement Advisory. Your assistance will be expected in the following matters: * Qualification and monitoring of incoming tickets in CEA Unified Ticketing * Data maintenance * Dispatching of tickets * Implementation of Enablement Sessions * Liaison with different teams within Customer Engagement Advisory * Operations Support of our proactive Customer Engagement activities * Editing and publishing of content assets (e.g., articles, social media pages, blog posts, videos) * Design communication assets (e.g., PowerPoint presentations, posters, flyers, illustrations) * Active Support in different internal communication and enablement projects * Support ad-hoc tasks and special activities on demand