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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

20Open Positions

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Operations Control Intern

aer-lingus
Found 1 month ago
Location
Dublin, Ireland
Time
Not disclosed
Work Mode
On-site
Salary
competitive salary
Visa Help
Only EU/EEA
Last Verified
1 month ago

Education

  • Bachelor
  • Master
  • PhD

Skills & Qualifications

Technical Skills

  • Microsoft Office
  • computer-based systems

Soft Skills

  • creative and innovative approach to technical solutions
  • critical Thinking and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work well in a team environment
  • take direction from multiple supervisors
  • Willingness to learn
  • take on new challenges
  • Ability to work in a fast-paced environment
  • handle multiple tasks simultaneously
  • positive and willing attitude
  • ability to work on own initiative

Job Description

The Operations Control Intern will be part of a dynamic team responsible for ensuring the safe and efficient operation of airline flights. Responsible for assisting the Operations Control Centre team with various tasks related to flight operations, including aircraft tracking, flight planning, Crew Control, Customer Journey, Business Intelligence Reporting and Operations analysis. This internship is an excellent opportunity for anyone interested in a career in aviation operations or airline management. Context The Aer Lingus Operations Control intern position involves working in the airline’s Operations Control Centre (OCC) at its headquarters in Dublin. The OCC employees are responsible for managing flight operations and ensuring the smooth and safe functioning of the airline's daily operations and schedule delivery activities. The intern will be required to assist with tasks such as coordinating flight schedules, monitoring daily operations, weather and other potential disruptions, and communicating with various departments within the airline, such as maintenance control and Flight Operations. This position can provide valuable hands-on experience for individuals interested in pursuing a career in the aviation industry, particularly in the areas of airline operations, airline management or air traffic management. The intern will also be exposed to key airline operations management frameworks and will gain valuable experience in a fast-paced dynamic airline operations environment. This position also provides a key learning and networking opportunity to learn about the Company and the airline industry. In line with the airlines network schedule the Intern may be required to work outside of normal office hours to support the operation. Principle Accountabilities / Responsibilities: * Assist the Operations Control team with various tasks related to flight operations. * Assist with analysing flight performance data and identifying opportunities for improvement, * Support the team in coordinating with other departments such as maintenance, crew scheduling, and airport operations. * Support the daily operations and key functions within the OCC * Ensure compliance with all safety and security policies and procedures. * Participate in departmental meetings & assist with Operations Control project work.. * Conduct research related to the airline operations industry to assist delivery of the airline’s strategy * Assist with departmental projects * Participate in training sessions and learn about the various aspects of airline operations * Provide administrative support to various functions within the Operations Control Department including document management, data entry, & maintaining records * Assist the Operations Control Duty Manager at times of schedule disruption * Assist the Operations Control management team with pre-planning functions associated with advance planning for known or potential operational disruption

Requirements

  • Must be currently enrolled in an undergraduate or graduate degree program in aviation management, aerospace engineering, business administration, engineering or other industry related field.
  • Demonstrates a creative and innovative approach to technical solutions with proven critical
  • Thinking and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work well in a team environment and take direction from multiple supervisors
  • Willingness to learn and take on new challenges
  • Proficient in Microsoft Office and comfortable using computer-based systems.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.
  • Previous experience in the airline industry or customer service is a plus, but not required
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • A positive and willing attitude with the ability to work on own initiative is essential·
  • Fluent in English, both written and spoken
  • Eligible to live and work in the EU
  • Hold a current unrestricted worldwide passport
  • Provide 2 verifiable references
  • Able to pass a strict airport security vetting procedure which includes a 5-year background check or be in possession of a current airside pass for the airport this position is based in Dublin

Related Field

  • Aerospace Engineering

Related Subfield

  • Aerodynamics

Languages

  • English

Nice to Haves

  • Previous experience in the airline industry or customer service is a plus
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