





You will be part of the Public Communication Division in the Directorate General Communications. Our Directorate General has approximately 250 members of staff who are responsible for communicating with the public and media about the ECB ’s work and mission. We manage digital communications, media relations and public communications, and we also lead the ECB ’s efforts to engage effectively with staff. We are currently working on making the ECB more accessible to different audiences and on reaching out to the general public directly. In your role as a trainee in the ECB Visitor Centre team, you will be part of the wider Visits, Enquiries and Protocol team, which comprises 15 members of staff responsible for: * handling enquiries from citizens concerning publicly available information about the ECB's tasks and functions; * managing and hosting tours of the ECB Visitor Centre and providing both onsite and virtual lectures for groups, facilitating information exchange and creating a dialogue with citizens; * building, fostering and strengthening local engagement by connecting with the wider public and influential actors in Frankfurt and the Rhine-Main region; * organising high-level visits/meetings and providing protocol advice. You will work closely with other teams in the Directorate General Communications and other areas of the ECB as well as with external stakeholders, including universities and other EU institutions. You will also interact with the general public and work closely with the creative agency used by the Visitor Centre. The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.