









Within the Operations department, the Chief of Staff (CoS) Office acts as the central engine for organizational alignment and strategic execution. This internship is designed for versatile, highly organized individuals—from Engineering or Business backgrounds—who want to master the "how" behind a global tech company. You will support the Chief of Staff in managing the operational backbone of the company, from uncovering critical data insights to supporting strategic ad-hoc projects and coordinating high-visibility internal events. You will begin by gaining deep knowledge of our business and gradually take on more complex project management and analytical challenges. This position reports directly to the Chief of Staff . Your Day to Day: * Project Management Support: Assist in defining project plans, tracking progress, and ensuring alignment for "Special Projects" and operational initiatives. * Operational Resilience & Mapping: Support the maintenance of internal operational programs by documenting processes, mapping dependencies, and ensuring data accuracy for company-wide readiness frameworks. * Analytical Insights: Conduct research and data "deep dives" across various departments to unveil critical insights and help track operational performance. * Event Coordination: Support the Chief of Staff in the preparation and logistical coordination of high-visibility company-wide events, such as All-Hands and Townhalls. * Operational Communications: Help create high-quality presentations, briefing documents, and status updates that translate complex information into clear executive summaries. * Stakeholder Coordination: Work with internal departments to gather inputs for cross-functional projects, ensuring tasks stay organized and on schedule. * Learning & Documentation: Develop a deep understanding of Feedzai’s product and business model to provide better context for your analysis and support.