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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

22Open Positions

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Customer Success Intern (Product and Ops)

Veliu
Found 1 month ago
Location
Milan, Italy
Time
Not disclosed
Work Mode
Not disclosed
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
1 month ago

Education

  • Bachelor
  • Master

Skills & Qualifications

Technical Skills

  • CRM tools (Intercom, ZenDesk, ...)
  • email campaign tools
  • analytics dashboards

Soft Skills

  • Excellent communication skills, both written and verbal.
  • Empathetic, clear communicator, and comfortable handling feedback from all types of users
  • Organized and able to manage multiple workstreams in a fast-paced environment

Job Description

This is more than a support role—it’s a strategic starting point for anyone aiming to grow into a product or operations management path. You’ll work at the crux of Product and Operations, gaining the kind of end-to-end exposure that builds the foundation for a career in Product Management. You'll learn how product decisions are made, how customer feedback becomes roadmap, and how to balance user needs with business goals.

Requirements

  • Fluent in Italian
  • Excellent communication skills, both written and verbal.
  • Comfortable using or learning CRM tools (Intercom, ZenDesk, ...), email campaign tools, and analytics dashboards
  • Background in Economics, Business or having worked at a startup.

Related Field

  • Product

Related Subfield

  • Product Management

Languages

  • Italian

Nice to Haves

  • Eager to grow into a Customer Success Lead role in the future
  • Passionate about sustainability, user experience, and data-informed decision-making
  • Proactive and creative—you don’t wait for problems to come to you, you go find them
▶Apply Now

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