How do I apply for the User Behaviour & Product Insights Intern position at Gen Digital and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

What are the working arrangements and expected duration for the User Behaviour & Product Insights Intern role?

This position is a full-time, structured as a on-site role, with an expected duration of 2.5 months.

What educational background or degree level is required for the User Behaviour & Product Insights Intern at Gen Digital?

Candidates are generally expected to be holding or pursuing the following degree levels: Bachelor, Master.

Does Gen Digital provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

User Behaviour & Product Insights Intern

Gen Digital

Found 1 month ago

Location

Prague, Czechia

Duration (Months)

2.5 Months

Time

Full-time

Work Mode

On-site

Salary

Not disclosed

Visa Help

Not disclosed

Last Verified

1 month ago

Education

Bachelor
Master

Skills & Qualifications

Technical Skills

Data/Analytics

Soft Skills

Analytical thinking
Structured thinking
Customer-centric mindset
Written communication
Verbal communication
Ability to work independently
Time management
Task management
Collaboration
Stakeholder management

Job Description

Map the complete paid user journey across product flows, in‑product messaging, email communications and customer portals. Identify gaps, friction points and inconsistencies in the experience. Consolidate findings into a clear, holistic overview that helps teams understand what our customers actually go through. Collaborate with CSM, Design, Product Management and other cross‑functional stakeholders to propose improvements to the user experience based on your insights.

Requirements

Active student or very recent graduate, able to work onsite in Prague for the full duration
Currently enrolled in or recently graduated from a Bachelor’s or Master’s program, ideally in Business, Marketing, Digital Media, UX/Design, Product Management, Data/Analytics or related fields.
Strong analytical and structured thinking – able to break down complex journeys into clear steps.
High attention to detail with a customer-centric mindset.
Comfortable working with digital products and online interfaces; curiosity to click through and “reverse‑engineer” flows.
Strong written and verbal communication skills in English.
Ability to work independently, take initiative and manage your time and tasks.
Comfortable collaborating with multiple stakeholders and incorporating feedback.
Be an active full‑time student or recently graduated.
Have a strong interest in consumer technology, digital products and SaaS, especially how people use them.
Have professional fluency in English (written and spoken), as we work in a global team.

Data & Analytics

Data Analysis

Languages

English

Nice to Haves

Basic understanding of UX / CX / customer journey mapping concepts.
Experience with Figma, Miro, Lucidchart or similar visualization tools.
Interest in subscription businesses, freemium models or consumer SaaS.
Previous internship or project experience in marketing, product, UX or customer success.

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