Madrid, Spain
Internship Explorer
Internship Explorer
We’re looking for a motivated and proactive intern to join our Customer Success team in Madrid for a minimum 6-month internship. Reporting to the Customer Success Manager, the intern will support day-to-day operations, client onboarding, reporting, and various cross-functional projects, gaining hands-on experience in a dynamic and international environment. The role offers a flexible working model, and a great opportunity to develop skills in client management, communication, and data analysis. What you will be doing * Partner with Sales to determine a client's campaign objectives in order to craft insights-driven RFP responses, including pricing, insights-based targeting tactics & creatives * Be your clients advocate and liaise with AdOps, Insights, Design and other internal departments to ensure campaign success during every stage of the sales cycle * Provide insightful reporting for pre- and post-sale presentations intended to drive retention and continued account growth * Pinpoint upselling opportunities and work directly with sales teams to drive incremental revenue and ensure rebooking nurturing solid client relationships * Deliver exceptional client service by providing deliverables and managing client expectations, while showcasing mobile marketing expertise * Provide final reporting, insights, and recommendations – inclusive of campaign performance metrics, advanced Ogury Insights, and 3rd party study results
