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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

14Open Positions

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Business Admin Apprentice

Cheswold Park Hospital
Found 3 weeks ago
Location
Redditch, United Kingdom
Duration (Months)
18 Months
Time
Full-time
Work Mode
Not disclosed
Salary
£8 an hour Apprentice Minimum Wage
Visa Help
Not disclosed
Last Verified
3 weeks ago

Education

  • Bachelor
  • Master
  • PhD

Skills & Qualifications

Technical Skills

  • Keyboard skills.
  • Experience of working with computers including Microsoft Office systems- Word, Excel & Outlook.
  • Typing internal & external correspondence.
  • Filing, photocopying and scanning support.
  • Answer the telephone and deal with queries/requests and detailed messages for team members.
  • Open and sort incoming/outgoing mail.
  • Typing documents and inputting data on to appropriate clinical databases.
  • Arranging meetings, circulating agendas, typing minutes and booking rooms.
  • Communicating with patients, GP surgeries and external providers, via telephone and email, for general queries and the booking of appointments
  • Email monitoring and response to non-clinical queries.

Soft Skills

  • Ability to prioritise workload and work to deadlines/targets with attention to detail.
  • Ability to work under pressure.
  • Effective communication skills; written and verbal with people at all levels.
  • Ability to record accurate messages, ensuring they are passed on appropriately.
  • Ability to work within standard operating procedures/guidelines.
  • Ability to work as part of a team.
  • Ability to work on own initiative but also to know when to refer to a supervisor.
  • Approachabl, polite, pleasant & helpful manner.
  • Committed to a patient centred service.
  • Ability to understand conflicting demands and the needs of the service.
  • Ability to work quickly and efficiently to a consistently high standard.
  • Flexible, reliable and punctual.
  • Self-awareness in terms of recognising the impact of their behaviour on others.
  • Able to present a professional image appropriate to the working environment.
  • Motivated & Enthusiastic.
  • To demonstrate a willingness to learn.
  • Able to deal with sensitive issues with tact and diplomacy.

Job Description

Worcestershire Acute Hospitals NHS Trust is offering an exciting opportunity for an Apprentice Administrator to join our Cardiology Admin Team at Alexandra Hospital, Redditch. This Level 3 Business Administration Apprenticeship offers a salary, valuable work experience, new skills, and support to achieve a recognised professional qualification. We are looking for an enthusiastic, self-motivated individual eager to learn. The successful candidate will be adaptable, flexible, and willing to support the team as service needs evolve. This is a fantastic opportunity to start your career in administration.

Requirements

  • English and Maths Level 2 (GCSE C/4 or equivalent)
  • No degree or equivalent in Business Administration or related subjects
  • No prior Level 3 Business Administration Apprenticeship or significant admin experience
  • Ability to prioritise workload and work to deadlines/targets with attention to detail.
  • Ability to work under pressure.
  • Keyboard skills.
  • Effective communication skills; written and verbal with people at all levels.
  • Ability to record accurate messages, ensuring they are passed on appropriately.
  • Ability to work within standard operating procedures/guidelines.
  • Ability to work as part of a team.
  • Ability to work on own initiative but also to know when to refer to a supervisor.
  • Basic standard of education including Maths and English to GCSE A-C, 4-9 or equivalent including Functional Skills Level 2.
  • Applicants with the ability to provide evidence of predicted GCSE grades in Maths & English considered.
  • Experience of working with computers including Microsoft Office systems- Word, Excel & Outlook.
  • Approachabl, polite, pleasant & helpful manner.
  • Committed to a patient centred service.
  • Ability to understand conflicting demands and the needs of the service.
  • Ability to work quickly and efficiently to a consistently high standard.
  • Flexible, reliable and punctual.
  • Self-awareness in terms of recognising the impact of their behaviour on others.
  • Able to present a professional image appropriate to the working environment.
  • Motivated & Enthusiastic.
  • To demonstrate a willingness to learn.
  • Able to deal with sensitive issues with tact and diplomacy.

Related Field

  • Administrative and Executive Assistance

Related Subfield

  • Administrative Support

Nice to Haves

  • Knowledge of medical terminology.
  • Knowledge & understanding of Worcestershire Acute Hospitals NHS Trust Vision & Values.
  • Experience of data input.
  • Experience of dealing with the general public.
  • Experience of working in a busy customer focused environment.
  • Ability to work from other hospital sites as required.
▶Apply Now

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