Lisburn, United Kingdom
Internship Explorer
Internship Explorer
To support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels. Accountabilities: Develop remarkable people Support coordination of all development programmes including employability schemes for customer assistants Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My welcome hubs Ensure all regional learning hubs and the academy facilities are maintained to a high standard Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times Offer exceptional levels of service to all colleagues and visitors across the academy Delivering regional buddy upskilling where required Deliver upskilling to Induction facilitators in standalone hubs where required Listen and act on colleague feedback to make this a great place to work , with the support of BIG 100% accurate execution Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy Build key stakeholder relationships across Centre of Expertise, externally and Region Utilise digital tools to manage academy learning capacity Drive high performance Act as subject matter expert for onboarding and My Welcome Support the delivery and completion of Compliance Learning across the region Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement
