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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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CRM & Loyalty Assistant - Internship - M/W

ManoMano
Found 1 month ago
Location
Bordeaux, France
Duration (Months)
6 Months
Time
Not disclosed
Work Mode
Hybrid
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
1 month ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • CRM
  • Excel
  • digital culture

Soft Skills

  • customer-oriented
  • passion for loyalty and retention strategies
  • curiosity to measure, test, learn and iterate
  • Creative
  • Innovative
  • Project management mindset
  • Open-minded
  • team spirit
  • willing to learn

Job Description

Within the B2C and B2B CRM team, you will be immersed in a position that is key to ManoMano's growth and drive Free BV: the Customer Retention. The CRM team's mission is to convert qualified visitors into profitable customers, our main objective being to maximize customers' lifetime value. As the CRM Assistant, you will be responsible for building a strong relationship between ManoMano and its customers, by managing the creation and execution of campaigns across Email, SMS, App and WhatsApp for your specific country, with an impact-oriented, personalized and automated approach. You will play a key role in the execution and animation of our loyalty program, ManoClub, ensuring customer engagement, retention and long-term value creation.

Requirements

  • From Business School / Marketing and Communication university
  • 100% customer-oriented with a passion for loyalty and retention strategies
  • Natural curiosity to measure, test, learn and iterate
  • Comfortable with numbers/Excel
  • Creative / Innovative / Good digital culture
  • Project management mindset with ability to drive initiatives from ideation to execution
  • Open-minded, team spirit and willing to learn
  • Fluent French mandatory / Good level of English

Related Field

  • Growth & Marketing

Related Subfield

  • Growth Marketing

Languages

  • French
  • English

Nice to Haves

  • CRM practices/campaigns benchmarking
  • loyalty program management
▶Apply Now

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