





During your apprenticeship within our Head Office branch in Gloucester, you will be part of the Human Resources Team, your main duties will be supporting the team with all relevant tasks; dealing with queries on the phone, email, and our workflow system, raised by managers and employees, and any other general administration work required from you by the Team Leader. This Apprenticeship could be tailored towards all round Business Support or a HR Pathway. The apprenticeship course will cover the following: * Introduction to business administration * Developing effective communication skills, including answering phone calls and responding to emails professionally * Dealing with HR enquiries * Support the management of integrity of data for the business * Completing assignments for your apprenticeship * Data input and maintaining accurate records on internal systems * Understanding confidentiality, data protection, and professional standards * Learning how the wider business operates and how departments work together * Developing organisational and time-management skills in a busy office environment * Building confidence in using office IT systems and software