London, United Kingdom
Internship Explorer
Internship Explorer
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital customer-facing role in delivering a market leading customer experience . We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 fitting & styling in suits, offering a bra fit experience focused on fitting and flattering the customers body shape or a tailor-made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products to sell more both in-store and online. At M&S, our customers don’t wait. You’ll be operating in a high-demand environment, working with pace, no matter how busy the day gets. Interest in product area is important, experience or a qualification is beneficial but not essential as we will help you build expert product knowledge to sell and recommend our products and services You’ll create genuine 1 to 1 connection with customers through fitting appointments, giving style advice, consultations and tailoring your recommendations to their unique needs to deliver daily sales targets. Efficiency and effectiveness are non-negotiable. You’ll be committed to delivering excellence in the service you give while balancing speed and accuracy, even when our stores are busy. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service. If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
