Glasgow, United Kingdom
Internship Explorer
Internship Explorer
Euro Systems are one of the UK's leading independent IT providers. They are based in Glasgow with offices across the UK. They pride themselves on providing first class IT support and telecommunication solutions for their clients. They are now looking for a passionate IT Support Apprentice to join their supportive IT team within a helpdesk role! As an apprentice, you will join their teams of support engineers where you will assist in troubleshooting customers problems remotely and face to face. During the apprenticeship, you will gain first-class mentoring and support from industry professionals to help you grow into an all-round support specialist! Responsibilities: * Your day to day will centre around the helpdesk and supporting customers issues such as backups, email support and password resets * Visiting customers sites to assist with installs and break fix troubleshooting * Working from our workshop to build PC * servers and fixing when required * Problem-solving * Network troubleshooting * Network segmentation * Providing top class customer service and support
