How do I apply for the Order Management & Customer Relationship Intern position at Artemest and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

Is the internship at Artemest paid and what compensation can candidates expect?

Yes, this is a paid internship opportunity. Exact compensation details are typically finalized during the company interview process.

What are the working arrangements and expected duration for the Order Management & Customer Relationship Intern role?

This position is a full-time, structured as a on-site role, with an expected duration of 6 months.

What educational background or degree level is required for the Order Management & Customer Relationship Intern at Artemest?

Candidates are generally expected to be holding or pursuing the following degree levels: Bachelor.

Does Artemest provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

Order Management & Customer Relationship Intern

Artemest

Found 2 months ago

Location

Milan, Italy

Duration (Months)

6 Months

Time

Full-time

Work Mode

On-site

Salary

600€

Visa Help

Not disclosed

Last Verified

1 month ago

Education

Bachelor

Skills & Qualifications

Soft Skills

problem solving
organizational skills
communication skills
Attention to details
precision
flexibility
entrepreneurial attitude

Job Description

Provide excellent customer support (in English) through emails and callsUnderstand customers’ requests and use problem solving skills to meet their expectationsInteract with our network of Italian artisans to negotiate the best solution for the company and its clientsMonitor and manage the full order lifecycle and be the point of contact to our artisans and customers for order related questionsActively solve issues that arise after the order is confirmed (e.g. delays) and during the shipping process (e.g. customs clearance)Collaborate on a daily basis with other internal Teams (Logistics, Marketplace, Finance and Technology) to ensure a high-quality customer experienceSuggest retention initiatives and contribute to improve customer loyaltyContinuously evaluate internal customer care processes and propose business development initiatives

Requirements

Degree in humanistic or linguistic disciplines or communication with an International approach
Exceptional problem solving and organizational skills, with strong orientation to results
Able to manage relations and negotiations, with excellent communication skills
Attention to details, precision, flexibility and entrepreneurial attitude
Professional proficiency in English, Italian native (any other language is a plus)
Previous work experience is considered a plus

Operations and Logistics

Generalist Operations

Languages

English
Italian

Nice to Haves

any other language is a plus
Previous work experience is considered a plus

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