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Paid Internship
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22Open Positions

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Intern Salesforce CRM

Celonis
Found 1 month ago
Location
Madrid, Spain
Duration (Months)
6 Months
Time
Not disclosed
Work Mode
Hybrid
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
1 month ago

Education

  • Bachelor
  • Master

Skills & Qualifications

Technical Skills

  • Salesforce CRM

Soft Skills

  • Think analytically
  • work in a structured manner
  • quickly comprehend new topics and complex interrelationships
  • present and explain them to various stakeholders
  • listen very well
  • communicative
  • feel comfortable as an interface between different departments and all levels of management

Job Description

As part of the CRM team you will play a critical role in managing and optimizing the business processes and tools that support our integrated Go-To-Market-Organization. Current tools include but are not limited to Salesforce, Pardot and the Celonis Community. * You’ll help ensure our Salesforce CRM runs smoothly by supporting its day-to-day administration. * You’ll be the first point of contact for 1st level support, resolving tickets and assisting colleagues with CRM-related questions. * Work with end-users to provide best practices and tips on tool usage including training, documentation, and support as necessary, modeling and implementing business processes as data structures. * Maintaining system integrations to promote best practices and seamless processes as well as the continuous enablement of our users.

Requirements

  • Student of industrial engineering / IT-based business administration / mathematics / business informatics or of a comparable program.
  • Think analytically, work in a structured manner and quickly comprehend new topics and complex interrelationships to also present and explain them to various stakeholders.
  • Can listen very well, are communicative and feel comfortable as an interface between different departments and all levels of management.
  • Have gained first experience with developing customer-facing interfaces, with application and software development.
  • Ideally have basic knowledge in Salesforce CRM platforms.
  • Very good knowledge of spoken and written English (Spanish / German is a plus but not necessary).

Related Field

  • Software Engineering

Related Subfield

  • IT & Support

Languages

  • English

Nice to Haves

  • Spanish
  • German
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