






As part of the CRM team you will play a critical role in managing and optimizing the business processes and tools that support our integrated Go-To-Market-Organization. Current tools include but are not limited to Salesforce, Pardot and the Celonis Community. * You’ll help ensure our Salesforce CRM runs smoothly by supporting its day-to-day administration. * You’ll be the first point of contact for 1st level support, resolving tickets and assisting colleagues with CRM-related questions. * Work with end-users to provide best practices and tips on tool usage including training, documentation, and support as necessary, modeling and implementing business processes as data structures. * Maintaining system integrations to promote best practices and seamless processes as well as the continuous enablement of our users.