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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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Reservations & Communication Intern

Hosco
Found 1 month ago
Location
Amsterdam, Netherlands
Duration (Months)
6 Months
Time
Full-time
Work Mode
Not disclosed
Salary
€750 per month
Visa Help
Only EU/EEA
Last Verified
1 month ago

Education

  • Bachelor
  • Master

Skills & Qualifications

Soft Skills

  • Bring good vibes, are friendly and always approachable - even over the phone.
  • Can keep a cool head and warm smile even during busy and stressful times.
  • Have a can do, entrepreneurial spirit that’s all about discovering new ideas and solutions.
  • Have a very good eye for detail and love to multitask.
  • Want to be the king or queen of communication, always keeping it professional while maintaining Zoku's tone of voice.

Job Description

During your Reservations & Communications Internship (starting in August 2026) you are the first and central point of contact for our guests (or as we like to call them, residents). You are responsible for coordinating Zoku’s reservations and guest communications throughout all of our properties in Amsterdam, Copenhagen, Vienna, and Paris! You will learn from a team of Commercial rockstars, while working routinely with our international Meeting & Events Specialists. You will be reporting to Zoku’s Reservations & Communication Supervisor and work alongside our Marketing and Sales teams. WHAT WILL YOU DO? No day looks the same as a Reservations & Communications Intern… but here’s a glimpse of what you can expect: Hitting the books: You’ll be responsible for processing all incoming requests, while managing all overnight and group enquiries. This includes answering any in-house questions. You will also help to monitor and control our online OTA channels. You’ve got mail: Strengthen your communication skills by communicating daily with our future guests. You'll be responsible for responding to incoming emails in our inboxes. Love a good chat: With a love for good conversations, you’ll also be responsible for answering guest questions and following-up with booking requests over the phone.

Requirements

  • MBO+, HBO (college), master's degree, undergraduate degree or placement year ideally in the fields Hospitality, Leisure – or Communication Management
  • fluent in both written and spoken English, other languages are a plus
  • EU resident or have a valid working and living permit for The Netherlands
  • mandatory internship as part of your curriculum, minimum 6 months
  • available full-time / minimum of 40 hours per week
  • available to start in August 2026 and flexible with working days/hours

Related Field

  • Operations and Logistics

Related Subfield

  • Generalist Operations

Languages

  • English

Nice to Haves

  • prior experience working in hotels or other communication- and reservation- oriented roles, e.g. front office, sales or call center / help desk.
  • Are interested in exploring and learning more about distribution, reputation, communications or revenue management.
▶Apply Now

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