







This is a permanent, full-time, office based position where you will gain hands-on experience while studying towards a fully funded Apprenticeship qualification. What does the training involve? * Working as part of our IT Helpdesk team, providing first-line technical support to team members across our shops, warehouses and offices. * Learning how to diagnose and resolve hardware, software and network issues. * Supporting the setup, configuration and maintenance of IT equipment. * Working towards a SCQF Level 8 Digital Technology Apprenticeship with our approved training provider. * Dedicated study time to complete your coursework and assignments. * Support from experienced IT professionals who will mentor and guide your development. * Completion of an independent apprenticeship end point assessment at the end of your training. This is a 12-month training programme and upon successful completion you will achieve a recognised qualification alongside valuable workplace experience. Following successful completion of this programme you will continue in your full-time position with us, and may also be eligible to progress onto the Level 10 Degree Apprenticeship.