How do I apply for the Customer Assistant - Food position at Marks and Spencer and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

Is the internship at Marks and Spencer paid and what compensation can candidates expect?

Yes, this is a paid internship opportunity. Exact compensation details are typically finalized during the company interview process.

What are the working arrangements and expected duration for the Customer Assistant - Food role?

This position is a part-time, structured as a not disclosed role.

Does Marks and Spencer provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

Customer Assistant - Food

Marks and Spencer

Found 1 month ago

Location

Ayr, United Kingdom

Time

Part-time

Work Mode

Not disclosed

Salary

£12.60 p/h increasing to £13.41 p/h from 1st April

Visa Help

Not disclosed

Last Verified

1 month ago

Skills & Qualifications

Technical Skills

digital tools
Sparks App
in-store devices

Soft Skills

thrive under pressure
deliver five-star service at pace
take pride in their knowledge
roll their sleeves up
meeting strong customer demand head-on
resilient
committed brand ambassador
confidently recommending and selling
remarkable service
staying sharp, fast, and focused
serve, sell, fill and help drive growth in sales
team player
positive, high-energy environment
works hard and supports each other
delivering a seamless customer experience
Flexibility
adapting to the changing demands
work across various areas of the store
Take Your Marks
customers before tasks
championing and promoting our brilliant products
voice of our customers
continually improve
Serve our customers efficiently
Keep the store clean and tidy
ensuring that our shelves are always stocked
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendations
Build expert product knowledge
sell and recommend our products and services
deliver for the customer
High levels of customer service
Committed to delivering excellent work
great attention to detail
Open to and acts upon feedback
asking for this regularly
Takes accountability for planning and managing own workload efficiently
Strong communication skills
Adaptable to changing situations
Builds positive relationships
being a good listener
Good level of digital capability
embrace the transformation
embrace the challenge

Job Description

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

Requirements

Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18.
This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
At M&S, our customers don't wait.
You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential.
You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial.
You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital.
You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.
No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted.
Serve our customers efficiently, both on the shop floor and at service points
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
High levels of customer service
Committed to delivering excellent work with great attention to detail
Open to and acts upon feedback, asking for this regularly
Takes accountability for planning and managing own workload efficiently
Strong communication skills
Adaptable to changing situations
Builds positive relationships by being a good listener
Good level of digital capability

Retail

Retail Sales

Nice to Haves

push boundaries
lead the retail industry into a greener, speedier, more inspiring digital era
revolutionising how we work
offering our most exciting opportunities yet
inclusive organisation
trusted and admired by our colleagues, customers and suppliers
make an immediate impact
active Inclusion, Diversity and Equal Opportunities Policy
flexible working
reasonable adjustments
fair and transparent process of assessment
innovative, new experiences
surprising every single customer
enhance the customer experience
adaptable – both to the needs of our customers and our retail business
live and breathe our approach to sales and service

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