Macclesfield, United Kingdom
Internship Explorer
Internship Explorer
You will provide product and service advice to increase sales and margin in line with the branch objectives. Promote MKM to be the merchant of choice within your area, build a loyal customer base and drive sales opportunities. You will also work towards your L2 Trade Counter Apprenticeship.Roles and ResponsibilitiesAs part of your role, you will:Work closely with the Branch Director/ Business Development Manager on all new accounts to introduce the business and arrange an appointment for the Branch.Support the branch in generating new customers.Provide friendly, accurate and efficient customer service both via the telephone and face to face.Identify and approach customers in need of help and advice.Check product availability and offer alternatives where necessary.Become a trusted business partner to your customers.Help to identify issues that could lead to customer complaints / loss of business and proactively resolve these.Ensure customer details are accurate and recorded correctly.Other duties as reasonably required as part of the role.Hours of work will be 07:30-17:00 with ½ hour lunch - Mon-Fri and alternate Saturdays 08:00-12:00
