Luxembourg, Luxembourg
Internship Explorer
Internship Explorer
Amundi Luxembourg is recruiting for its Fund Channel Luxembourg subsidiary. About Fund Channel By joining Fund Channel, you are entering in a leading financial sector! We are a regulated B2B fund distribution platform created in 2005, jointly owned by founder Amundi and Caceis, based in Luxembourg. We have been ranked as the best European platform three years in a row, in 2022, 2023 and 2024. (source: Platforum) Our mission is to provide a unique combination of business models, and innovative services to facilitate fund distribution, strengthen transparency and improve processes. We provide a marketplace ecosystem in which Assets Managers and Distributors have access and operate across a dozen different countries in Europe and Asia. We are based on solid human relationships with clients, partners, and regulators. Certainly, together we make fund distribution easier. MISSIONS Period of internship : July - December (6 months) The Client Service Trainee will support Relationship Managers in daily client servicing and onboarding activities. This role involves performing daily controls, responding to requests from clients, sub-distributors and asset managers, producing tailored reports and analyses, and coordinating onboarding of new clients onto the platform. Main tasks: - Support Relationship Management and other internal departments by handling requests/questions - Follow-up of relations with bottom 200 Asset Managers: - Coordinate onboarding of new Asset Managers (AMs), including: * Creating and maintaining the AM onboarding Excel follow-up * Preparing and sending onboarding communications to AMs (inclusing attachments and pricing), initiating contact initiating contact and issuing reminders. * Acting as liaison between onboarding teams and the Relationship Manager team. * Organizing and leading internal meetings to follow up on negotiations and contractualization with AMs. * Making sure that all actions are identified during those calls/meeting * Negotiating and validating AM pricing. * Coordinating with other departments, employees and external counterparts to meet onboarding requirements and deadlines. - Respond to client requests, including : * Handling enquiries related to trailer fees (collection, payment, rates). * Maintaining and updating the CRM database. - Produce tailored reporting and analysis: * Prepare monthly manual reports * Perform ad-hoc analyses and reports as requested by clients or management
