Schaan, Liechtenstein
Internship Explorer
Internship Explorer
We are looking for a motivated and analytical intern to support the transition of our Case Management system guidance from PowerPoint-based documentation into our new Knowledge Management system-solution. But this is more than a content migration exercise. You will help transform how product and process knowledge is structured, maintained, and delivered globally — contributing to a scalable knowledge framework that supports our solution managers, process teams, and operational users. This role is ideal for someone who enjoys bringing structure to complexity, thinking in processes, and working at the intersection of product, operations, and technology. You will get the opportunity to work cross-functionally in our global strategic marketing department, as well as to collaborate with various regions and markets across the world. This internship position has a flexible start date and runs for 6 months. What You'll do * Support the design and refinement of our knowledge framework (taxonomy, structure, tagging logic) * Collaborate with global solution managers to validate content accuracy * Work with technical teams to verify features and functionalities before documentation goes live * Document new features and system enhancements in our Case Management System * Maintain and update existing knowledge articles based on system changes * Identify gaps in documentation and proactively suggest improvements * Support global solution managers with structured knowledge enablement * Contribute to continuous improvement of documentation standards and governance * Help maintain a sustainable knowledge lifecycle (review cycles, ownership, versioning)
