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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

9Open Positions

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Local Technical Service Assistant

Becton Dickinson
Found 2 weeks ago
Location
Erembodegem, Belgium
Time
Not disclosed
Work Mode
On-site
Salary
€42.200,00 - €64.325,00 EUR Annual
Visa Help
Not disclosed
Last Verified
2 weeks ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • LOTS/SAP
  • Service Max
  • Microsoft Office applications

Soft Skills

  • problem solving
  • solution focus
  • Communication
  • customer focus
  • holistic approach
  • accuracy
  • analytical
  • organizational skills
  • Planning Ability
  • collaborative
  • happy demeanor
  • positive can-do attitude
  • influence without authority
  • initiative
  • good judgment

Job Description

Part of the Local Technical Service Team, the primary goal of the Technical Service Assistant is to support all Field Service Engineers’ activities effectively and efficiently. This involves adhering to KPIs set by the department, with relation to SLA compliance, Field Service Engineer utilization and Quality & Compliance requirements. The successful candidate will achieve this through effective management of customer expectations, providing best in class service to all BD Biosciences (BDB) customers.

Requirements

  • Experience in problem solving & solution focus, particularly under pressure
  • Excellent communication skills (verbal & written) and great customer focus is essential
  • Able to have a holistic approach, as well as accuracy in viewing details
  • Strong analytical and organizational skills
  • Well organized in planning as well as capable to integrate frequent changes
  • Proficiency in using Microsoft Office applications and other systems such as LOTS/SAP, Service Max
  • Language skills in line with regional responsibility
  • Ability to work both independently and within a team environment demonstrating collaborative, happy demeanor with a positive can-do attitude
  • Ability to influence without authority
  • Can use initiative and demonstrate good judgment in respect of the business, customer and team needs
  • Conducts all activities in line with ‘The BD Way’

Related Field

  • IT & Security

Related Subfield

  • System Administration

Languages

  • English

Nice to Haves

  • Additional European language proficiency is desirable depending on location
  • Dutch Language
  • English Language
  • French Language
▶Apply Now

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