Dundee, United Kingdom
Internship Explorer
Internship Explorer
Apprentice Customer Service Coordinator – Ethiebeaton, Dundee, DD5 3RB About Breedon Group: Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you? If so, perhaps working as a Customer Service Coordinator is your career call. Earn as you learn, combining college study for a SCQF Level 5 in Customer Service with industry experience at the largest independent construction materials group in the UK. Breedon is a home for inquisitive learners. Quarries, cement, and construction are no longer old-fashioned sectors. We’re providing the foundation for our lives, building the places where we live and work, play and in-between. Interested in...? * Being paid to go to college; earn as you learn, without having to ‘work the time back’ * Achieving a SCQF Level 5 Apprenticeship over a 15 month period * Full company funding of any fees for qualifications and training * No shifts, no nights, no weekends; a 40-hour week, with Monday-to-Friday daytime hours * A competitive salary significantly higher than the national minimum wage for apprentices * Support from a community of apprentices; a collaborative and comprehensive induction * A huge variety of potential career progression pathways at a stable, thriving business As an Apprentice Customer Service Coordinator: * Plan and track deliveries of aggregate, asphalt and concrete so customers get what they need, on time, ensuring effective use of transport * Work with Sales, Operations and Transport teams to keep things running smoothly * Call customers the day before delivery to confirm times and orders * Deal with last-minute changes and let customers know if anything changes * Keep records up to date so the business knows what was delivered, what wasn’t, and why * Build good relationships with customers over the phone * Help improve how the team works by sharing ideas and hitting targets. You will attend college; the choice of college will be dependent on where you live. If you’re one who enjoys doing the same thing every day, maybe this role isn’t for you. You won’t be spending every day doing boring, repetitive jobs! If you love getting stuck in and putting a smile on our customers faces, then now we’re talking!
