




As a Business Support Apprentice your main duties will be to listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. A Business Support Apprentice will provide administration support to our repairs and maintenance team. The duties include reception cover, admin duties, office duties, filing and photocopying, learning aspects of the wider operations team, inputting data into the system and replying to email and phone calls. The apprenticeship course will cover the following: - Introduction to business administration within our repairs and maintenance team Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the repairs and maintenance team with day-to-day operational tasks Learning how the wider repairs and maintenance team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software