Athens, Greece
Internship Explorer
Internship Explorer
As a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing technical support. You will assist consumers by phone, ensuring all inquiries are accurately recorded and resolved in line with company standards. Key Responsibilities * Respond to customer inquiries via phone, following established processes * Accurately log customer queries and feedback in the system * Handle customer complaints according to escalation policies * Ensure all support requests are addressed within agreed service levels * Troubleshoot technical issues using available resources * Provide solutions to common technical questions
