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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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  • IT Analyst Apprentice

    Scottish Apprenticeships
    Erskine, United Kingdom
    Found 2 months ago
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    Found 2 months ago
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IT Analyst Apprentice

Scottish Apprenticeships
Found 2 months ago
Location
Erskine, United Kingdom
Duration (Months)
24 Months
Time
Full-time
Work Mode
On-site
Salary
£18,000 per year
Visa Help
Not disclosed
Last Verified
2 months ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • Wintel
  • Storage
  • SQL Database
  • Oracle Database
  • VMWare
  • Testing
  • Tooling
  • Unix
  • Linux

Soft Skills

  • Ability to work under pressure
  • Good written and verbal communication skills

Job Description

The IT Analyst Apprentice will focus on operating and maintaining the cloud environments of DXC customers. The main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction.

Requirements

  • Provide first-line technical support for infrastructure services and applications, assisting with routine user issues and service requests
  • Act as a superuser for allocated systems, supporting end users with standard functionality and access
  • Assist with monitoring and initial troubleshooting of digital services, escalating issues to senior team where necessary
  • Collaborate with team members to support day-to-day operation of infrastructure service needs
  • Participate in infrastructure related tasks and projects to gain hands-on experience across multiple technologies and disciplines
  • Assist in the maintenance of support documentation and knowledge resources for the team
  • A strong desire to gain experience in technology
  • Ability to work under pressure
  • A continuous learner that stays abreast of industry knowledge and technology
  • Good written and verbal communication skills

Related Field

  • IT & Security

Related Subfield

  • IT Project Management

Languages

  • English

Nice to Haves

  • A strong desire to gain experience in technology
  • A continuous learner that stays abreast of industry knowledge and technology
▶Apply Now

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