Klagenfurt, Austria
Internship Explorer
Internship Explorer
As a Business Intern with a focus on Customer Success, you will work directly with clients, providing a customer-facing role that spans across multiple facets of the revenue organization, including Customer Success, Solutions Engineering, and Revenue Operations. You will work closely with cross-functional teams to ensure that our customers are satisfied, and our business processes are efficient. This role is perfect for a business student with a technical interest, offering the chance to get hands-on experience in a fast-paced, high-growth environment. As a Business Intern, you will cover: * Customer Engagement: Drive customer success by directly helping them effectively use our products. Identify and qualify potential leads for customers. * Cross-Functional Collaboration: Work closely with teams such as marketing, sales, revenue operations and support to ensure a smooth customer experience. Act as a problem solver by engaging with customers and leveraging additional resources as needed. * Customer Insights & Feedback: Utilize tools and dashboards to analyze usage trends and identify potential concerns. Conduct research on customer satisfaction and pain points, while supporting the development of strategies to enhance customer experience. * Data Management & Reporting: Assist in gathering and analyzing customer feedback. Track and monitor customer health scores and usage patterns.
