Paris, France
Internship Explorer
Internship Explorer
Within the Global Client Data department, the Global Client Data Analyst Intern supports Global CRM analytics, performance monitoring, and cross-functional projects related to client data and engagement. The role contributes to the coordination of CRM initiatives, business analysis, and reporting to support the client-centric strategy and drive client engagement and retention across Balenciaga. Project Management & Coordination * Support the planning and execution of client data and CRM projects in alignment with brand priorities. * Coordinate with cross-functional stakeholders (VIC, direct marketing, media, ecom, merchandising, marketing...) and regional teams to ensure timely delivery and adoption of initiatives. * Act as a liaison between HQ and stakeholders, manage timeline, tracking progress and preparing project presentations and documentation. Business Insights & Monitoring * Support recurring and ad-hoc analyses (monthly reports, campaign, collection launch or product performance). * Monitor marketing activations and evaluate client impact using internal dashboards and BI tools. * Translate data into clear business insights and recommendations Training & Tool Adoption * Assist with onboarding users to client data and CRM tools through training materials, guides, and workshops. * Provide first-level user support and collect feedback to improve tools and processes. * Contribute to driving consistent adoption across regions.
