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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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Customer Assistant - Cafe - Brooklands

Marks and Spencer
Found 6 days ago
Location
Weybridge, United Kingdom
Time
Part-time
Work Mode
On-site
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
6 days ago

Skills & Qualifications

Technical Skills

  • digitally confident

Soft Skills

  • handle pace
  • stay calm under pressure
  • deliver warm, five-star service
  • Teamwork
  • Flexibility
  • adapt quickly

Job Description

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service. Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

Requirements

  • Work Pattern
  • Sunday: 10.45 - 17.00
  • Saturday: 11.45 - 18.00
  • Join our team in the M&S Café – the heart of our store and a place where customers come to recharge.
  • This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
  • You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
  • Being digitally confident is essential.
  • You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
  • Efficiency and effectiveness are key aspects of your role.
  • You’ll maintain impeccable food safety standards while juggling orders and queues.
  • At M&S, our customers don’t wait.
  • You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
  • Teamwork matters.
  • You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
  • Flexibility is also vital.
  • You’ll adapt quickly, working where needed with pace.
  • It’s intense but, for the right person, incredibly rewarding.
  • Are you ready for it?
  • Take Your Marks and apply today.
  • Everyone’s Welcome
  • M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era.
  • That’s why we’re revolutionising how we work and offering our most exciting opportunities yet.
  • There’s never been a better time to be part of our team.
  • Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
  • Join us and make an immediate impact.
  • We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
  • If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application.
  • We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
  • Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail.
  • And we want you to help us introduce them to our customers.
  • There’s never been a more exciting time to join M&S!
  • We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.
  • By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Related Field

  • Sales and Account Manager

Related Subfield

  • Sales Development Representative

Nice to Haves

  • make great food and drink recommendations
  • ensuring the café operates smoothly, even during the busiest periods
  • take and fulfil orders fast
  • keeping customers moving and satisfied
  • maintain impeccable food safety standards while juggling orders and queues
  • fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service
  • support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets
  • working where needed with pace
▶Apply Now

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