







Assist the Relationship Managers with administrative tasks to enable them to spend more time with customer Handle daily customer contacts, assignments and needs with high quality, efficiency and orientation to client Prepare standard credit memo forms, ensure smooth disbursement process Prepare service offers, legal documentation, correspondence, etc. Maintain updated information in customer files and databases Follow up efficiently on set goals to ensure that promises to customers are met Proactively plan, deliver and follow-up of your personal tasks timely and according to the set quality standards, budget and Luminor values Contribute to team and company performance through effective collaboration and acting with energy, enthusiasm and commitment Take responsibility in professional self-development and contribute to own and team performance improvement by constructive feedback and relevant suggestions Perform other tasks relevant to the role given by direct manager and/or functional manager Complying with confidentiality rules arising from the employment agreement and other internal regulations of Luminor, which, among other things, extend to all school-related tasks, homework, and projects