London, United Kingdom
Internship Explorer
Internship Explorer
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital customer-facing role in delivering a market leading customer experience . We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 fitting & styling in suits, offering a bra fit experience focused on fitting and flattering the customers body shape or a tailor-made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products to sell more both in-store and online. * At M&S, our customers don't wait. You’ll be operating in a high-demand environment, working with pace, no matter how busy the day gets. * Interest in product area is important, experience or a qualification is beneficial but not essential as we will help you build expert product knowledge to sell and recommend our products and services * You’ll create genuine 1 to 1 connection with customers through fitting appointments, giving style advice, consultations and tailoring your recommendations to their unique needs to deliver daily sales targets. * Efficiency and effectiveness are non-negotiable. You’ll be committed to delivering excellence in the service you give while balancing speed and accuracy, even when our stores are busy. * Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service. If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
