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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

11Open Positions

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Customer Relations Intern - Italian & English speaker

SoftwareOne
Found 2 months ago
Location
Milan, Italy
Duration (Months)
12 Months
Time
Full-time
Work Mode
Hybrid
Salary
Attractive salary package
Visa Help
Not disclosed
Last Verified
2 months ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • Microsoft Excel

Soft Skills

  • Solid organizational skills
  • attention to detail
  • Proactive and energetic mindset
  • Interest in sales, business operations and customers relations

Job Description

In this role you will be the primary point of contact for customers. You will be responsible for a list of accounts in the region, coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely & accurate manner. Also, you will: * Manage quote creation, order processing, and day-to-day customer requests * Coordinates with the relevant Licensing Specialists to provide licence knowledge and support during the sales process * Act as key resource for volume license offerings * Acts as the single point of contact for account manager and customer, supporting their day-by-day delivery and overseeing * Develop and maintain consultative relationships with existing customers * Grow and maintain existing customer and partner relationships * Establish and expand relationships with key executives and decision makers within each

Requirements

  • Studies in business administration, commerce, economics, marketing, management or a related discipline
  • Prof i ciency in Microsoft Excel
  • Solid organizational skills and attention to detail
  • Proactive and energetic mindset
  • Interest in sales, business operations and customers relations
  • Availability for full-time work ( 40 hours per week)
  • Fluent in Italian and English

Related Field

  • Sales and Account Manager

Related Subfield

  • Customer Success

Languages

  • Italian
  • English

Nice to Haves

  • International working environment
  • Experience in a global software and cloud organization
▶Apply Now

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