



This role sits at the heart of the Audience Operations function, supporting the delivery of data-driven marketing and audience strategy across multiple portfolios. Working closely with the Head of Audience Operations, this role supports process execution, reporting, data management, and tooling administration to enable high-quality audience targeting and campaign delivery This is an ideal role for someone detail-oriented, analytically minded, and eager to grow within marketing operations, martech, or audience strategy. The Responsibilities Audience & Data Management * Support in building and maintaining target audience segments, lists, and data universes for campaigns and outreach * Ensure data quality and integrity through regular cleansing, validation, and enrichment * Work closely with audience teams to improve data completeness and usability * Support the development of a structured, scalable audience framework Campaign & Process Execution * Assist in documenting and maintaining marketing and audience-related processes * Support the execution of standardised workflows across campaign planning, audience selection, and reporting. * Identify inefficiencies and support continuous process improvement Reporting & Performance Tracking * Maintain accurate reporting inputs across campaigns and portfolios * Support the production of regular performance reports and dashboards * Assist in tracking campaign performance, engagement, and pipeline contribution * Help identify trends, anomalies, and opportunities within data Martech & Tooling Support * Support day-to-day use of tools such as Salesforce, Pardot, and reporting platforms * Assist with user queries, troubleshooting, and system administration tasks * Maintain documentation for tools, processes, and best practices * Support testing, implementation, and optimisation Stakeholder Support * Work closely with marketing, sales, and portfolio teams to support campaign delivery * Help ensure stakeholders are using consistent processes, data, and reporting standards * Contribute to building confidence in data and marketing performance reporting