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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

12Open Positions

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Internship Customer Support Center - Medical Laboratory Diagnostics (m/f/d)

Roche
Found 2 months ago
Location
Mannheim, Germany
Duration (Months)
12 Months
Time
Full-time
Work Mode
Not disclosed
Salary
2.268€ salary per month
Visa Help
Not disclosed
Last Verified
1 month ago

Education

  • Master

Skills & Qualifications

Technical Skills

  • biology
  • molecular biology
  • biochemistry
  • chemistry
  • medicine
  • MS Office package
  • Excel
  • PowerPoint

Soft Skills

  • project management
  • analytical approach
  • independence
  • coordination skills
  • working in a team
  • international context

Job Description

Our Regional Customer Support Center in Mannheim is responsible for technical and application customer service for Germany, Switzerland, Austria, Belgium, the Netherlands, Greece and Turkey. In this internship you will be part of a highly qualified team of product specialists and experience the interface between technology, IT, natural sciences and medicine. In the Customer Support Center you will help to support our laboratory systems for medical diagnostics. You will learn more about the daily business of the international Customer Support Center, including the coordination of the hotline and trainings for our customers in laboratories and hospitals in seven European countries. You will be warmly welcomed into the team right from the start and will gain exciting insights into various areas. The focus is to guarantee a constant learning effect and challenge you while also offering the opportunity to contribute your own ideas.

Requirements

  • enrolled in a Master's program in biology, molecular biology, biochemistry, chemistry, medicine or a comparable program
  • experience in project management
  • familiar with the MS Office package, particularly Excel and PowerPoint, or similar tools
  • keen interest in new ideas and question conventional thought patterns
  • analytical approach and have a high degree of independence and coordination skills
  • enjoy working in a team, especially in an international context
  • good written and spoken English skills
  • Ideally you speak German ( at least B2)
  • must be enrolled during the whole period of the internship
  • not accepting applications of students, who already finished their Master's study and are no longer enrolled at the university

Related Field

  • Medical, Clinical, and Veterinary

Related Subfield

  • Diagnostics & Laboratory Professionals

Languages

  • English
  • German

Nice to Haves

  • German ( at least B2)
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