






Kick‑start your career in IT and digital change. Reporting into our ICT Business Change Manager and our ICT Change Lead, you’ll support our ICT Business Change team in rolling out new systems, driving user adoption, and developing from admin support into training delivery and stakeholder engagement. Please note that this role is based at our Hoddesdon office. What you’ll do: Training & LMS administration * Set up and manage courses and classes in iLearn * Book training rooms, coordinate attendees and arrange logistics Grow into training delivery * Co‑facilitate training sessions alongside experienced trainers * Lead role‑based training with growing independence * Troubleshoot user issues, provide follow up support and update learning materials Support system implementations * Help plan and deliver training and implementation activities across the business * Track user adoption and suggest improvements * Provide ongoing site support