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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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Intern in Applications Global Support (m/f)

RTL Group
Found 2 months ago
Location
Luxembourg, Luxembourg
Duration (Months)
3 Months
Time
Not disclosed
Work Mode
Not disclosed
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
1 month ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • IT
  • Microsoft 365
  • Power Automate
  • SAP ERP
  • ABAP
  • ServiceNow
  • City Financials
  • Kyriba
  • DocuSign
  • Sigma Conso
  • it.capture
  • MS Azure
  • Non-regression testing
  • OneDrive
  • SAP FC
  • Data Analysis
  • Power BI
  • Excel
  • PowerPoint
  • JSON
  • Word
  • Business
  • Teams

Soft Skills

  • analytical
  • communication
  • writing skills
  • self-starter
  • follow instructions well
  • curious
  • eager to learn

Job Description

During the internship in Luxembourg, our students participate and learn (training on and off the job) about different day to day operations of this department. Under the mentorship of our experts, the daily student challenges are: * Monitoring: Daily monitoring of Referenced financial applications (SAP ERP, City Financials, Kyriba, SAP FC, eExpenses, …) based on manual and/or automated (Power Automate) actions * Reporting: Preparation, sending & follow up of various reports on the department activities for internal and external customers * Support: Worldwide end-user support via the IT Service Management software ServiceNow, phone or email * User account management: Creation, modification and de-activation of user accounts required to access our referenced applications (SAP, SAP FC, Visual Scope, City Financials, Kyriba, eExpenses, eSelfbilling, Cashnet, DocuSign, Sigma Conso, it.capture, ...) also including middleware applications such as MS Azure, OKTA, ... Project participation: to be determined (Please find below a list of former projects with student involvement): * Non-regression testing: Creation of a non-regression test plan for ServiceNow and other applications * Implementation: Specification, documentation, testing, and training of new application(s) * Programming: Automation of Referenced Application Morning checks (ABAP, JSON, Power Automate, …) * Audit: Participation to yearly audit process (ISAE 3402 Type 2 report)

Requirements

  • You are currently studying for a relevant university degree (preferably with focus on IT/Business)
  • You have a basic IT understanding and you feel comfortable working with various applications
  • You are fluent in English; additional French and/or German is an advantage
  • You have an excellent knowledge in Microsoft 365 apps: Word, Excel, PowerPoint, OneDrive, Teams, Power Automate/BI
  • You have excellent analytical, communication and writing skills
  • You are a self-starter but can follow instructions well when needed
  • You can translate your research findings into logical, structured text / graphs
  • You are curious, ready to invest a lot and eager to learn

Related Field

  • IT & Security

Related Subfield

  • System Administration

Languages

  • English

Nice to Haves

  • French
  • German
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