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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

16Open Positions

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    EF Education First
    London, United Kingdom
    Found 1 month ago
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Summer Student Services Coordinator

EF Education First
Found 1 month ago
Location
London, United Kingdom
Duration (Months)
3 Months
Time
Full-time
Work Mode
On-site
Salary
Not disclosed
Visa Help
Only UK
Last Verified
1 month ago

Skills & Qualifications

Technical Skills

  • IT
  • excel

Soft Skills

  • natural-born leaders
  • empathetic
  • energetic
  • organised
  • leadership
  • customer service
  • operational skills
  • culturally intelligent
  • communication
  • attention to detail
  • Ability to handle difficult situations with ease
  • remain calm and positive under pressure
  • Flexible attitude to work
  • creative problem solver

Job Description

EF (Education First) is seeking natural-born leaders to join our summer management teams at our international summer schools across the UK. We are looking for empathetic, energetic and organised individuals to fill a variety of coordinator and management roles, where you will play a key role in delivering outstanding student experiences. Position Details: - Full-time - Fixed-term contracts between June – August 2026 - Schools based in London, Bournemouth, Brighton, Cambridge, Eastbourne, Isle of Wight, Oxford, Torquay and York - Accommodation and full board provided if necessary - Potential for post summer full-time employment This is an exciting opportunity to develop your leadership, customer service and operational skills within international business. If you are looking to boost your CV this summer, all while making a real difference to young people from around the world, we’d love to hear from you. - Meet our EF summer 2025 staff - EF – Our History and Values - EF – Career Progression Careers at EF | Open the world with us At EF, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education. What roles are we hiring for? - Student Services Coordinator / Manager - Student Welfare Coordinator / Manager - Residence Coordinator / Manager - Activities & Events Coordinator / Manager Responsibilities Overview Student Experience, Welfare & Safeguarding - Support student wellbeing, welfare and safeguarding at all times - Act as a trusted point of contact for student queries, concerns and day-to-day needs - Respond calmly and professionally to incidents and emergencies, in line with EF procedures - Support homesick or vulnerable students and ensure safeguarding concerns are shared with relevant staff Teamwork, Leadership & Communication - Delegate tasks, create rotas where applicable and contribute to staff briefings - Work closely with managers and across departments to ensure clear communication - Promote a strong “one team” culture across school operations Administration & Customer Service - Deliver outstanding customer service at all times - Support arrivals, departures, reception duties and student onboarding - Maintain accurate records, schedules, attendance logs and reports - Assist with feedback collection, student satisfaction follow-ups and general enquiries Activities & Events - Plan, promote, and deliver engaging activities, events and excursions - Ensure activities are safe, inclusive, well communicated and delivered to a high standard - Support large-scale events and contribute creatively to the overall student experience - Liaise with suppliers and support logistics for trips and events Residential & Operational Support - Support the smooth running of student residences, including arrivals, departures, curfews and weekend operations - Assist with room checks, building standards, safety procedures and fire evacuations - Handle residence-related queries, supplier issues and last-minute changes - Help maintain a safe, welcoming and well-organised living environment

Requirements

  • Right to work in the UK upon commencement of your contract
  • Highly motivated, energetic and positive
  • Empathetic and culturally intelligent
  • Excellent communication and customer service skills
  • Confident with IT and excel
  • Enjoys working in a busy & varied service environment
  • Highly organised with attention to detail
  • Ability to handle difficult situations with ease, remain calm and positive under pressure
  • Flexible attitude to work and creative problem solver
  • Fluent in English
  • Secondary language proficiency a plus
  • All offers are subject to a clear enhanced background check and two references

Related Field

  • Education and Training

Related Subfield

  • Education

Languages

  • English

Nice to Haves

  • Secondary language proficiency
▶Apply Now

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