Poznań, Poland
Internship Explorer
Internship Explorer
We are seeking an IT Trainee for a CRM Support position based in our Poznań Office, to join our global IT Sales & Customer Excellence team. Ready to help build a better future for generations to come? In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions. Join us and make a difference! Your future team: The Sales & Customer Excellence team is part of Digital Innovation and Commercial Systems, is responsible for the MS365 Dynamics platform, covering CRM, CPQ and Marketo and performing related development & innovations within the entire ROCKWOOL Group. Along with the ongoing projects, DevOps team is looking for an Intern who will support the team in improving the data process flow & quality, learn, assist, and propose improvements of the process in the CRM platform and support the team with development & support. What you will be doing: In this trainee position you will have an opportunity to get hands-on experience and learn how to: * Work with the cloud solution, Microsoft Dynamics CRM and the related configurations & integrations in global perspective, * Support international team members in operational & development tasks, * Achieve sprint goals by working in an Agile approach, * Analyze and report on requests, * Prepare & Update technical and functional documentation, * Maintain users & licenses, * Maintain data, * Collaborate with worldwide users, * Use your communication and teamwork skills.
